HELP! Just bought 8 mercenaries - Guild Wars Forums

Anastassia Envied · Jun 29, 2015, 02:39 PM // 14:39

Help me. So i already had 1 mercernary bought, then i bought the 8 mercenary, but it wont accept key because i already have 1 mercenary active.

makosi · Jun 29, 2015, 04:09 PM // 16:09

Quote:

Originally Posted by Anastassia Envied

Help me. So i already had 1 mercernary bought, then i bought the 8 mercenary, but it wont accept key because i already have 1 mercenary active.

You can e-mail support https://help.guildwars2.com/anonymou...sts/new?ticket but the odds are they will tell you there is limited support for original Guild Wars then spam you with generic replies from their copy & paste bank.

Gadd Fan · Jun 29, 2015, 06:45 PM // 18:45

Quote:

Originally Posted by Anastassia Envied

Help me. So i already had 1 mercernary bought, then i bought the 8 mercenary, but it wont accept key because i already have 1 mercenary active.

You'd probably have to find a way to remove the one merc key from your account after first removing said merc and their weps and runes etc from the game of course.

Good luck getting GW to help you tho.

Lord Asakurra · Jun 30, 2015, 01:01 AM // 01:01

Quote:

Originally Posted by makosi

You can e-mail support https://help.guildwars2.com/anonymou...sts/new?ticket but the odds are they will tell you there is limited support for original Guild Wars then spam you with generic replies from their copy & paste bank.

^This. Best shot is to ask support for a refund. Average wait time for GW1 tickets seems to be around 1 month or so.

Markaedw · Jun 30, 2015, 10:33 PM // 22:33

Maybe for bannings, but my extra slot issue was taken care of within a few days. But based on experience you are most likely going to have to purchase the merc 1 and 3 packs to get 8.

Gadd Fan · Jul 01, 2015, 05:33 AM // 05:33

Quote:

Originally Posted by Markaedw

Maybe for bannings, but my extra slot issue was taken care of within a few days. But based on experience you are most likely going to have to purchase the merc 1 and 3 packs to get 8.

Maybe the original poster should suggest that anet give them those packs in exchange for the 8-pack since their goal was 8 slots and not their fault buying the 8-pack suddenly isn't working if you already had a 1-pack slot in place. It has in the past with people I know that upgraded.

Anyway worth the shot when you contact them. Probably won't work but worth the try cause that is the fair thing for anet to do.

Jun 29, 2015, 02:39 PM // 14:39	#1
Anastassia Envied Pre-Searing Cadet Join Date: Jun 2015 Profession: E/	HELP! Just bought 8 mercenaries Help me. So i already had 1 mercernary bought, then i bought the 8 mercenary, but it wont accept key because i already have 1 mercenary active.

Jun 30, 2015, 10:33 PM // 22:33	#5
Markaedw Desert Nomad Join Date: Nov 2005 Profession: N/	Maybe for bannings, but my extra slot issue was taken care of within a few days. But based on experience you are most likely going to have to purchase the merc 1 and 3 packs to get 8.